These Terms of Service ("Terms") govern your use of the CatPod mobile application, connected devices, and related services (collectively, the "Service") operated by CATPOD, TOO, a limited liability partnership registered in the Republic of Kazakhstan ("we," "us," or "our").
Please read this section carefully before using CatPod.CatPod is a wellness monitoring tool. It is not a veterinary service, and it does not provide veterinary medical advice, diagnosis, or treatment.
If you believe your pet is experiencing a medical emergency, contact your veterinarian or an emergency animal hospital immediately.
By creating an account, downloading the app, connecting a device, or otherwise accessing the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.These Terms constitute a legally binding agreement between you and CATPOD, TOO. We may offer additional features or services subject to supplemental terms, which will be presented to you at the time of use.
CatPod is a connected home wellness ecosystem for household cats. The Service includes:
The Service is under active development. Features may be added, modified, suspended, or removed at any time. We will make reasonable efforts to notify you of significant changes, but the availability of any specific feature is not guaranteed.
To use the Service, you must create an account. By registering, you represent that:
You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorized access to your account.Each CatPod device is designed to be paired with one cat profile. Accurate pet profile information (breed, age, weight) is important for the Service to function properly.
CatPod offers a free tier with limited features and a Premium subscription with expanded capabilities. Details of what is included in each tier are described within the app.Health and safety alerts are always available regardless of your subscription status. Critical and warning-level health alerts are never gated behind a paid subscription. If your device detects a significant health concern, you will be notified whether or not you are a Premium subscriber.
Current subscription pricing is displayed within the app and may vary by region and payment method. Pricing is subject to change in accordance with Section 5.5 below.
Premium subscriptions renew automatically at the end of each billing period (monthly or annual) unless you cancel before the renewal date. You authorize us to charge your selected payment method for each renewal period.
You may cancel your Premium subscription at any time through the app or your app store account settings. Upon cancellation:
We may adjust subscription pricing from time to time. If we change the price of your subscription, we will notify you via the app and/or email before your next billing cycle. Continued use of the Premium subscription after a price change takes effect constitutes acceptance of the new price.
Payments are processed by third-party payment processors. We do not directly store or handle your payment card details. Your use of any third-party payment service is subject to that provider's own terms and privacy practices.
CatPod hardware bundles may include connected devices and a period of Premium subscription as described at the time of purchase. After any included Premium period expires, continued Premium access requires a separate subscription. Bundle pricing and contents are displayed at the point of sale.
CatPod devices (including CatPad and CatPen) are designed to work in conjunction with the CatPod app. Devices require an active internet connection and a compatible mobile device to transmit data and receive updates.
You are responsible for:
Sensor readings may be affected by environmental conditions, device placement, pet behavior, and other factors. We do not guarantee the accuracy or completeness of any data collected by the devices.We are not liable for device malfunction, inaccurate readings resulting from improper use or setup, damage caused by misuse, or any consequences arising from reliance on device data.
We may periodically release firmware updates for CatPod devices through the app. These updates may include bug fixes, performance improvements, and new features. We strongly recommend keeping your devices updated. Certain features of the Service may require a minimum firmware version to function properly.
You retain ownership of the data you provide to the Service, including pet profiles, photographs, chat messages, and any other content you submit ("User Content").
By using the Service, you grant CATPOD, TOO a non-exclusive, worldwide, royalty-free license to process, analyze, store, and use your User Content solely for the purposes of providing and improving the Service. This includes processing data through artificial intelligence systems to generate health insights, alerts, and recommendations.
You control whether your pet's health data is shared with veterinary professionals. Sharing requires your explicit consent each time. Health reports generated for vet consultations are reviewed by you before they are sent to any third party.For details on how we collect, store, and protect your personal data, please refer to our Privacy Policy.
You agree not to:
We reserve the right to suspend or terminate your access to the Service if we reasonably believe you have violated these terms.
The CatPod app, its content, design, features, algorithms, firmware, documentation, and branding are the property of CATPOD, TOO and are protected by applicable intellectual property laws."CatPod," "CatPad," and "CatPen" are trademarks of CATPOD, TOO.Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the app on your personal devices for your personal, non-commercial use. This license does not include any right to:
The Service may integrate with or provide access to third-party services, including:
We are not responsible for the availability, accuracy, content, terms of service, or privacy practices of any third-party service. Links to or integrations with third-party services do not constitute an endorsement by CATPOD, TOO. Your use of any third-party service is at your own risk and subject to that service's terms.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CATPOD, TOO DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.Without limiting the foregoing, we do not warrant that:
AI-generated insights are probabilistic in nature and should be treated as informational guidance, not as definitive assessments.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CATPOD, TOO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF CATPOD, TOO FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.
You may delete your account at any time through the app settings. Upon account deletion:
We may suspend or terminate your account if:
Where possible, we will provide you with notice and an opportunity to address the issue before termination. In cases of severe violations or legal requirements, we may act immediately.Upon termination by us, the same consequences described in Section 13.1 apply.
These Terms are governed by and construed in accordance with the laws of the Republic of Kazakhstan, without regard to its conflict of law provisions.In the event of any dispute arising from or relating to these Terms or the Service, the parties agree to first attempt to resolve the matter through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may bring the dispute before the courts of competent jurisdiction in Almaty, Republic of Kazakhstan.
We may update these Terms from time to time to reflect changes in the Service, legal requirements, or our business practices.If we make material changes, we will notify you at least thirty (30) days before the changes take effect, through a notice in the app and/or an email to the address associated with your account.Your continued use of the Service after the updated Terms take effect constitutes your acceptance of the changes. If you do not agree with the revised Terms, you may terminate your account before the changes become effective.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed. The remaining provisions of these Terms shall continue in full force and effect.
If you have questions about these Terms, please contact us:
CATPOD, TOO
Email: contact@catpod.tech